Travel Risk Management and Foreseeable Risk

Introduction: Travel Risk Management and Foreseeable Risk

When it comes to foreseeable risk, foresee ability and travel risk management, this is what every travel, human resources and manager should know. In this article we will cover foreseeable risk, foresee ability, hazard identification and travel risk assessments to mitigate or eliminate the risk of travel and comply with the company’s social objectives and legal obligations. By reading this article you will be able to confirm the true meaning of foreseeable risk as it relates to travel risk management and determine if you and your company truly have a demonstrable travel risk management system that complies with your social and legal duty of care objectives.

The first point is to clarify as the the legal definition of foreseeable risk.

Foreseeable Risk and Foresee ability Defined
Foreseeable risk is defined as a danger, hazard or threat which a reasonable person should anticipate as the result from his/her actions. Foreseeable risk is a common affirmative defense put up as a response by defendants in lawsuits for negligence. A skateboarder hits a bump on a road, falls and breaks his wrist. This is a foreseeable risk of skateboarding. A woman is severely injured while flying on an aircraft when the the aircraft suddenly descends due to turbulence and she hits her head on the over head luggage compartment. While there is potential risk, she had the right to anticipate that the aircraft was properly maintained, the pilot aware of the approaching weather conditions and did not assume the risk that her seat-belt would fail. Signs that warn “use at your own risk” do not bar lawsuits for risks that are not foreseeable.

Foresee ability is the facility to perceive, know in advance, or reasonably anticipate that damage or injury will probably ensue from acts or omissions.

In the law of negligence, the foresee ability aspect of proximate cause-the event which is the primary cause of the injury-is established by proof that the actor, as a person of ordinary intelligence and circumspection, should reasonably have foreseen that his or her negligent act would imperil others, whether by the event that transpired or some similar occurrence, and regardless of what the actor surmised would happen in regard to the actual event or the manner of causation of injuries.

Hazard, Threat and Dangers Identification

Travel Risk Management and Foreseeable Risk

An officer of the company must demonstrate the process and implementation, whereby any person of ordinary intelligence can identify, document and in advance mitigate or eliminate dangers, threats and hazards that would ordinarily imperil a business traveler. Policies and notification that warn business travelers of risk do not bar legal recourse, even if the events were not foreseeable.

Forward planning supported by past incident capture and analysis aid in this process. Generic, global or regional identifications are inadequate with specific locations, actions, competencies and supporting elements required in order to reasonably anticipate in advance any damage or injury that may ensue from acts or omissions. This process should be continuous and timely. Obligations are not limited to what the actor surmised would happen in regard to the actual event or the manner of causation of injuries.

Travel Risk Assessments
The analysis and assessment of business travel related threats must be evidence based and cannot be fully outsourced to providers or third parties as the business comprehension and obligation remains with the person/s within the company charged with the authority and responsibility of duty of care for business travelers.

Collection, processing, analysis and distribution of travel risk management elements such as traveler, location, past event, current circumstances, special events, forecaster changes and business activity must be inclusive of the process.

Consistency and clarity of travel risk assessments are required if the process is to be replica, transferable and applicable for any and all business travel.

Travel threats, danger and hazards relative to business travelers must be distinct and focused exclusively on business travelers and the act of business travel and not bundled with broader business risk assessments.

Similar and exact acts related to business travel and travel threats must be evaluated for relevance and impact. Leisure travel threats may need to be considered also if proximate to business travel locations and business travelers. Regardless of what the company officer surmised would happen or the event that transpired, along with similar occurrences, proof of process and outcomes are required.

Conclusion: Travel Risk Management and Foreseeable Risk
Now that you understand the importance of foreseeable risk as defined by legal opinions, you will probably see your approach and effectiveness in a whole new light. Foreseeable risk and foresee ability does apply to business travel risk management and your business travelers. In order to prove or effectively demonstrate travel risk management foreseeable risk actions you need consistent, audit-able and effective evidence if you are to mitigate or eliminate the risks associated with business travel, convey confidence to business travelers that you are proactively fulfilling your duty of care and defend or confirm your compliance with the various acts and legislation. Objectively review your current preparedness and processes specific to travel risk management and use this advice to make your comparison and rectify any omissions to your processes immediately.

Don’t Have Time to Travel to Your Favourite Destination This Year? Think Again

Believe it or not, our life revolves around travel everyday! When we think of the word “travel,” we would normally think about exotic vacations, airplanes, road trips, our dream travel destinations, all inclusive hotels on a tropical island, you name it! Traveling is simply moving from point A to point B. This includes but not limited to traveling to work, traveling to school or even traveling to a destinations a few blocks away from our home.

Humans and animals travel for various reasons. During the winter time, some birds such as the Canadian geese, travel south to far as Mexico to escape the cold (humans do that too!), we as humans travel to work in order to make ends meet and the list can go on forever. Not to mention, we travel to other places on this planet to temporarily escape our chaotic environments, then we come back to it rejuvenated. Sometimes we even travel permanently to other destinations for various reasons such as seeking a “better life,” reuniting with family and taking up a new job offer.

Just about everyone has their own dream travel destination. Many people in developing countries dream about traveling to the USA to taste the American dream; many people from developed cold countries dream about traveling to tropical countries such as Jamaica to taste at least two weeks of sunshine and many others from various regions around the globe dream about exploring other countries that are known to have extraordinary scenery.

Now unfortunately, many of us don’t get a chance to fulfill our travel dreams in our life time for various reasons such as lack of finances, can’t get the time off from work or just simply having to fulfill other commitments. These common excuses mentioned here are all understandable; however, the truth is you can still fulfill your travel dreams if you work hard at it. The question I have for you is, “How important are these travel dreams to you?” If your dream travel destination doesn’t have any form of priority in your life, don’t expect to be going anywhere soon! Yes, I would certainly encourage you to be realistic with your finances and resources at the same time. If you really want to go on that trip that dreamed about all your life, make it happen!

Start planning ahead with your family about the family travel plans. If you plan at least 1-2 years in advance, you can make it happen (depending on where you’re traveling). For example, if you’re planning an all inclusive trip to the Caribbean for a family of four, and save at least $200 US or more a month, you’ll be amaze to see how much you’ll end up by the end of the year!

You may say “I can’t afford this” but think about all the unnecessary things that you’re purchasing and add up how much you can be saving and who knows, you and your family can be able to fulfill that travel dream in less than a year! By saving up from now, you can pay for that vacation with cash without going in to debt if you start saving now. Yes, it’s going to take some sacrifice but at the end of the day, it’s all worth it. It’s good to also plan ahead with your boss when you want to take time off from work. If you own your own business, plan ahead of time to set aside some days off from work.

Did you know that there are some benefits about traveling? Education may be the first benefit. Yes, traveling can also be a learning experience. A person from a developed country who travels to a developing country may learn how to complain less and appreciate life more in his own developed country. A person from a developing country who travels to a developed country will learn that he can have a “better life” in another environment though this may not be true all the time.

Traveling to other nations may give you the opportunity to discover developmental and business opportunities. If you’re an entrepreneur or investor who is on a vacation in another country, you may learn about some investment opportunities that may come with great rewards.

Traveling may be good times to get know your friends and family much better. Not to mention again, it’s one of the best opportunities to relax and escape the stressful world for a while. I enjoy traveling myself and I also enjoy encourage people to travel other places, and even locally. My traveling experience has taught me that there is much more to life than I thought before. In other words, my view about life has changed for the better.

Happy New Year to you! I hope that you, your family or friends, would be able to fulfill the travel dreams that you have in mind during this year. Remember, your traveling journey starts now by implementing the plans. All the best!

Become a Travel Agent – Reap the Benefits

Become a travel agent and capitalize on reaping the benefits of 7 trillion dollar and counting industry. The travel industry is probably the largest in the world and America is in the top 3. The internet continues to literally explode with opportunities and home based businesses really rocket into the limelight.

Air travel has come a long way since its humble beginnings and today it is possible to fly to the farthest corners of the earth without any difficulty whatsoever. More people are being attracted to flying overseas for annual vacations and business travel. If you have landed on this page don’t go away – you can read all about the benefits you will enjoy when you become a travel agent.

Once you take a look at the grand benefits you can avail of when you become a travel agent my guess is there will be no turning back.

A travel agent gets to save as much as 80 percent on travel to several of the world’s finest resorts and travel destinations. General discounts include but are in no way limited to:

• Complimentary upgrades on airlines
• Hotel room discounts
• Hotel room upgrades
• Car rental discounts and upgrades
• Discounted or even complimentary cruises
• Vacation package discounts and benefits
• Earn visits and discounts to theme parks, shows and attractions
• Luxury cruise discounts of up to 70 percent
• Comprehensive training

You could become a travel agent and enjoy familiarization (FAM) trips; supplier offer these trips to travel Professionals to familiarize them with the facilities and gain first hand knowledge about an airline, hotel, travel destination, etc. A travel Professional cannot be an effective sales person if they have never actually experienced the joy of visiting a particular place; flying a particular airline or staying at a particular hotel. This first hand knowledge will help convince clients that the agent is knowledgeable and knows what he or she is talking about.

When you travel a distinct benefit is the fact that suppliers roll out the red carpet for you. They tend to go overboard in convincing you that their hotel or package is the best on the market.

Independent travel agents can avail of tax benefits and you need to check this with a CPA or professional tax authority to get the right information.

Travel Professionals earn travel agent commissions on travel undertaken by clients and self.

You will need to do your research to find a good company to tie up with depending on whether you want to be an independent travel Professional or work with a big travel agency. You will also need a license to become a Certified Travel Professional need to do research on companies who offer independent travel agent.

Renting a Party Bus

A party bus comes in handy for many who want to go out at night and party. A party bus is mainly used for personalized trips, drop offs, weddings, proms, bachelorette and bachelor parties, city tours, birthday parties and picks ups from various nightclubs and bars. A variety of party bus rentals have party limos such as exotic limousines, antique limousines, exotic limos, standard limousines, party buses and L Series cars that one can rent out.

The advantage of renting a party bus is that one can move from one place to another easily without worrying about driving and safety issues. This is because most of these come with chauffeur services. Most party limos have limousine features that are reliable hallmarks of success such as AM/FM stereos, a CD player, upgraded seats, luggage partitions, laser lights, on-board restroom and power window locks Whether one needs a party bus for a corporate trip, bachelor or bachelorette party, they can always rent out a party bus which comes in different shapes and styles and let the professional drivers do their job. Renting a party limo saves one the headache of arranging for transportation later on in the night.

A party bus can be rented for a day, week or month. A party bus that is hired for more than a day is charged a daily rate or mileage rate. Chauffeur tips and overnight sleeping arrangements are not included in the price. Reservations for a party bus need to be made as quickly as possible especially during the summer. Sometimes a deposit is necessary to make a reservation and is usually applied to one’s overall charge.

When hiring a party bus from party bus rentals, one should ask a number of questions and make sure they fully comprehend all deposits and costs. Research should be carried out about party bus rentals and their policies in case a breakdown or accident occurs. Evidence for liability insurance must be obtained and one should ensure that the party bus has an operating license. Tour bus and party limo operators must have their licenses registered and displayed on their vehicles. It is important to know the number of passengers the party bus can hold. Having completed one’s research on party bus rentals and the services they offer one can easily pick a party bus that meets his or her needs. It is necessary for anyone who experiences problems when trying to obtain the best party bus to do earlier planning and seek out help from executives of party bus rentals. These executives will ensure that the party bus rentals offer efficient and quality services. Their profound experience and knowledge in handling party transport will ensure that a party bus travel goes smoothly.

It is very important to correctly estimate how long one will use the party bus for billing purposes. Most Party bus rentals will require this information to bill upfront. Others may require that the bill be paid at the end of the night. In both cases, time must be properly managed to avoid additional penalties for late returns. It is essential to note that most party bus rentals have party buses and limos for every occasion and therefore they come in handy.

California Travel Medical Insurance

California is situated in the western part of United States. It is a well-populated state and people in California are in the farming industry. Californians are known to travel either within the country or go for inter continental trips. They travel for both business and pleasure. The mode of transport varies from a rented car to luxury jet liners. Most of the travelers have an insurance cover. This is to ensure peace of mind for the traveler, in the eventuality of any medical emergency during travel or at a foreign place. Insurance companies that provide travel medical insurance assure worldwide service. Travel medical insurance insures or covers against a specific loss, occurring due to medical emergency during travel in return for premiums paid.

Most of the insurance companies provide round the clock assistance worldwide. Accidental insurance is included in travel medical insurance. In case of an accident in any part of the world, these companies cover for expenses incurred. Travel medical insurance can be applicable for an individual, family, or a group. Many of the companies provide political evacuation or a medical emergency reunion. Comprehensive plans are available such as the international term life insurance policy. There are many countries that specify coverage for travel medical insurance. Insurance companies in California are able to cater to the needs of people at an international level. They offer surprisingly affordable coverage for minimal premium rates. Some of the plans do not require medical history or medical examination. These plans offer a long-term benefit to the insured and his family.

It is highly advantageous to be covered under a travel medical insurance as this takes care of an important aspect of travel ? medical expenses. The insured person can travel without carrying the burden of an eventuality of illness or hospitalization during travel. Claims to medical insurances for travel are settled immediately, and some plans take care of the expenses directly with the hospital, the insured is admitted to. Consultants from Californian insurance companies can suggest appropriate plans fitting needs of the traveler.

Excellent Thailand Travel Info For Your First Step in Thailand

If you plan to travel to South East Asia you should definitely consider taking a trip to Thailand. Thailand is one of the most beautiful countries in Asia and there are millions of tourists visiting Thailand each year. This article will provide Thailand travel info to anyone who interests in this charming country.

First is the time for your visit. The most popular time to visit Thailand is between November and March. This is not only the pleasant temperature the country has, but also this period is the main season for festivals in Thailand. You will be having lots of fun participating in the Loi Krathong and New Year festivals.

However, if you come at the end of this period and stay longer until 13-15 April, you will be able to experience some extra fun with the extraordinary water festival, called Songkran in every part of the countries. A little tip is that if you expect to enjoy this Songkran festival in Pattaya, you will have to stay a little longer as Songkran in only pattaya is held during 17-19 April each year.

This period is also Thailand’s peak tourist season. As a result, if you want to avoid crowds and expensive room rates, you should choose the least crowded months like from April to June or September to October.

Although the rainy season is not a very pleasant time to visit the country, you should not dismiss this season entirely. The temperature is much cooler and tourists are fewer and the landscape is green and lush. The most important thing, there are great deals of accommodation and other services during this time.

Once arriving Thailand, most people are like to visit Bangkok as the first start as this is the main transit, Suvanabhumi International Airport, where people step in this country. Bangkok is a city you should not miss in your trip. You will be amazed at the unrestrained glory of the city. There are countless shopping centers to satisfy your shopping need.

Moreover, Bangkok is the place where tradition and modernity intermingling with each other. You will be able to visit a typical Siamese village when you step outside of your affordable world-class hotel. You will be able to buy famous brand-names from sky-high shopping centers as well as participating in an open-air market. You can choose to eat the popular Thai food either in a luxurious restaurant or street-side market.

The excitement of the city will keep you alive. There are many shopping centers that open all night long, enabling you to wander around if you cannot sleep. You will never feel bored when you are in Bangkok. Hope this Thailand travel info will help you for planning your first step in this country and wish you a happy trip in Thailand.

Dynamic Packaging for Travel and Hospitality Industry

The concept of Dynamic Packaging is to bundle all the components chosen by the aspiring traveler and create one reservation. Regardless of where the inventory originates, the package that is created is handled seamlessly as one transaction, and requires only one payment from the consumer.

To a traveler, there is nothing better than a one stop shop for his traveling needs. The Dynamic Packaging Engine uses a travel component inventory and prices. Regardless of where the inventory originates, the package that is created is handled seamlessly as one transaction, and requires only one payment from the consumer. It automatically applies rules defined by the suppliers and the travel marketer to build and price travel packages. This package configuration process determines which components are used, what combinations of components are allowed or required, and handles inclusions such as taxes, fees or additional package features. Rules also determine how the final retail price is computed.

CAPABILITIES

A typical dynamic packaging application will need the following capabilities:

1. Search and Availability

2. Memberships

3. Shopping Cart

4. Booking and Reservations

5. Payments

6. Cancellations

SEARCH AND AVAILABILITY

A traveler always seeks a destination. Even though he may well be aware of where he needs to go to, he will search for the most appropriate place to stay and enjoy his visit. The search starts with a Transportation and Travel components, Hotel Property, Leisure Components. The search therefore has to be divided geographically to include destinations and neighboring destinations that meet the search criteria. An example search could be travel to New York City, stay at Stamford, Connecticut, Golf at upstate New York. Clearly the Dynamic Packaging engine needs to know the dates of travel, from and to destinations, closest airport to hotel, rental car or other desired ground transportation from selected airport to hotel and access to tee times at the neighboring golf courses. Like the traveler, businesses also seek travel related information.

Travel Agents, Call Centers, and Meeting Planners need packaged information on behalf of their clients. Such a search is riddled with rules and complexity. Besides, the customer needs to have choices that can vary from comfort to price and everything else in between.

1. Proximity: The search uses parameters that can narrow down possibilities yet offer extended possibilities. In our search example, Westchester Airport would have been the best choice. La Guardia airport would be an ideal choice. JFK and Newark and Teterboro are the next choices from a distance to Hotel point of view.

2. Fare and Rates: The traveler will look for the best fare. In our example though Westchester is close to the hotel, offers limited Airlines and perhaps not the best fares. Some fares maybe very attractive, however when it comes to flexibility and cancellation they are not the best. Flexibility of change, penalties associated with change and cancellation are important factors to include in the search results.

3. Travel Times: That’s another important factor for the business traveler. How many flights are there to the airport and at what intervals. Check in times and total time to travel also helps in determining his choice. Therefore non-connecting and connecting flights with layover times need to figure in the search.

4. Accessibility: Another key factor often not paid attention to is accessibility. Physically impaired travelers, people who need meals on a flight, wheelchair access, and quick access to rental cars or trains or ground transportation play a very important role in travel. Do the hotel(s) have wheelchair access? Is it possible to get ground transportation to destined hotel that has wheelchair access?

5. Amenities: Does the hotel offer standard amenities like restaurants, swimming pool, health parlors, spa, fax and printing, broadband Internet access etc? Similarly does the rental car come with GPS, insurance, inter state travel? Does the Golf Course allow only cart access? Are ski rentals available near the resort? The inclusion of amenities in a search result ensures the traveler is not in for surprises at the first lap of travel.

6. Prepackaged: You want to travel, stay in a semi luxury hotel, play golf, why search for each individually. A prepackaged deal would also be more attractive than customizing the travel. Perhaps cheaper.

Travel should be far from being hostile. It is after all a home away from home. A home is a pivotal source for living and entertainment. One uses the home and its peripheral surroundings to make the best of living. The travel destinations and the mode of travel should be as non hostile and as hospitable as is possible. A dynamic packaging should offer a wealth of choices to the traveler yet not inundate the traveler with so much information that he/she is nervous wreck at the end of an itinerary creation.

ACTORS

From the above description one can determine who the obvious actors are in this case.

1. The Traveler

2. GDS (Airlines and Hotels Rate Distribution)

3. Airlines

4. Car Rental Companies

5. Hotel Central Reservation

6. Tour Operators (Buses, Ground Transportation)

7. Proprietary Aggregators (like Golf, Ski etc.)

MORE ACTORS

The Dynamic Packaging should be capable of extending the services for business-to business operations. Which would imply that our actors now are?

8. Travel Agents and Meeting Planners

9. Call Center Agents.

SHOPPING CART

The key item in dynamic packaging is the Shopping Cart. The results of search can be selected and added as line items in the shopping cart. It bundles all the components chosen by the traveler to create one reservation. This shopping cart based vacation builder allows comparison shopping of packages that can include plane tickets, hotel rooms, rental cars, insurance, attraction tickets and other features. Regardless of where the inventory originates, the package that is created is handled seamlessly as one transaction, and requires only one payment from the consumer. It automatically applies rules defined by the suppliers and the travel marketer to build and price travel packages. This package configuration process determines which components are used, what combinations of components are allowed or required, and handles inclusions such as taxes, fees or additional package features.

Travel Insurance Options for Traveling Abroad

Travel insurance is just one of things that are necessary when traveling abroad. Travel insurance can be a very practical solution to providing protection for unexpected emergencies while traveling. This type of insurance protects your investment and allows individuals to travel with peace of mind. There are several options available for going abroad depending on the length and type of trip. Travelers can easily compare plans from leading providers, receive quotes and purchase a plan instantly. Travel insurance can insure against unexpected illness, injury, employment loss, luggage loss and more.

It can provide coverage for Trip Cancellation and Trip Interruption. This insurance provides coverage due to unforeseen illnesses or death. Pre-departure trip cancellation insurance provides protection in the event of the traveler having to cancel flight or hotel reservations due to an immediate member of the family’s death or illness or other covered events. Trip interruption insurance provides benefits if the traveler is unable to continue the covered trip after departure due to covered events. As an option, there are companies that also provide policies that cover cancellation for any reason.

Another option available for travelers insurance is for medical emergencies. This type is beneficial particularly when visiting abroad. Insurance for medical emergencies will provide coverage for doctor visits, medication and even evacuation for medical emergencies. This is particularly important for individuals with chronic conditions or those traveling to underdeveloped countries. Travelers may also have the option of insurance that will provide coverage for tickets that are not refundable and the trip has to be cancelled. Some insurance will even cover missed flights, which can be, a life saver due to delays and overcrowding.

Baggage protection is another type of insurance available. This type of insurance covers direct loss, theft, and damage of your luggage during the covered trip. Travel Accident Protection is another insurance choice that is available. This type of insurance provides coverage for accidental death and dismemberment. This type of insurance provides protection if the traveler is injured in an accident and suffer a loss while covered under this type of plan. A comprehensive travel insurance plan is a great option and a very popular choice for vacationing abroad. This option can provide a wide range of insurance coverage and may even allow travelers to choose what options to incorporate which is why it such a popular choice.

There are several types of companies that offer insurance for travelers. Most travelers prefer to purchase this insurance directly from travel insurance agencies or companies. It is also offered by most companies that offer tours as they generally offer insurance to their clients. Major cruise lines as well offer the option to purchase travel insurance. Cruise line operators usually offer a host of plans to travelers when they schedule a cruise. Travelers can purchase insurance from a travel agent which is very convenient to purchase travel and insurance in one place.

Once you think about the high price of travel and the low price of insurance, this type of insurance is a very reasonable investment. There are plenty of things to worry about when traveling but by protecting your vacation plans with affordable traveling insurance, unforeseen events do not have to be one of them. Since it is not possible to foresee what may happen during travel, a insurance plan is a great value. Travel insurance can slash your losses in numerous situations.

Productivity Tips for Travelers – How To Be A Productive Road Warrior

You have seen them, they all look alike, the regular ‘road warrior’ with their determined expression, wrinkle proof suit and pulling a beaten up carry on bag…whether you travel a little or a lot with your company there are many ways you can boost your personal productivity when you travel. These before, during and after strategies will help you maximize your time, limit your stress and overall increase your travel productivity.

Before You Travel

Buy the tools – you wouldn’t build a house without the right tools, travel is no different. To be a productive traveler you want to ensure you have a variety of tools to assist the comfort and productivity of your trip. Tools to consider purchasing are quality luggage, Ipod, noise cancelling earphones, soft briefcase and GPS system.

20-22 inch Carry On expandable luggage – I like Briggs and Riley, it is durable, light weight, expandable, self healing and well made. These are allowed in the US and other countries as carry on baggage. When you are buying luggage look for features such as pull along, strong wheels, stability foot on the bottom (in case it gets too heavy), external zippers (to hold travel documentation and the Ziploc toiletry bag) and also make sure the pop up handle is a ‘one pull’ action.

IPOD or MP3 – this is not a luxury, this is a requirement for any travel. I have a created a selection of play lists, including one with very relaxing music so that when it is time to sleep I can turn to this group and fall asleep.

Noise canceling earphones – these are a little bit of a luxury, but I wouldn’t travel anywhere without them. My husband previously flew many long international flights and he turned me onto this great invention.

Briefcase – I like a soft tote briefcase that allows me to include personal and work related items. My favorite is from Coakley Business Class (sorry guys these are just for women) and they are the best travel briefcase I have ever found (and you can use it everyday!). For the gentleman, try the soft Samsonite one, it has great suspension in the shoulder strap. When looking for a brief case also make sure it has the feature to be able to slide it over your carry on luggage (many have a soft strap or a zippered section to allow you to do this).

GPS (Global Positioning System) – this was the best gift I ever got! They are now getting smaller and smaller and are perfect to plug into your rental car when you arrive in another city. Also when we were in Italy last year we downloaded the European maps and it was great fun to get around tiny little towns. I have named mine ‘Bella’ – she keeps me company when I am driving late at night or in a city where I don’t know my way.

Consider clothing – When you are regularly on the road I suggest a few strategies to help make your life easier for both packing and arriving looking together.

Travel Outfit – Create your own travel outfit, yes it can be the same every time. Mine is a pair of black pants, black top (I have a short sleeve one for summer and a long sleeve one for cooler months), pantyhose and a pair of black patent leather flat slip on shoes. I wear the same silver jewellery with it all and I know when I arrive at the security line I don’t have to remove anything (except my shoes) – that is why pantyhose (or socks) are good when you have to take off your shoes. The fabric of this outfit doesn’t crease and is comfortable (which makes a huge different on those long flights).

Airport shoes – think about the quality and make of the shoes you wear to the airport. I suggest slip ons of some description so you are not awkwardly trying to tie up laces or straps. Also ensure they are comfortable and well made as you often have to walk long distances between gates or to the parking area.

Carry a pashmina – for the ladies, I recommend you invest in a dark colored pashmina that has many uses. On the plane it is a great blanket (and so many airlines in the US don’t supply pillows and blankets). When I rent a car it becomes a booster seat for me (he he). When I have to sit on an airport floor (yes I have done that living here in the US) it is great to place on the floor … oh and yes I can wear it if I need to keep warm.

Jewellery – wearing the same silver jewellery when I travel I know I can wear it the next day and I can walk through the screening area without having to remove it. It simplifies the process and speeds up the line.

Belts – if possible, don’t wear an outfit that requires a belt as it is only one more item of clothing you have to remove at the airport line.

Productive Packing – there are many opinions on what to pack and I find the most productive way for me is having a series of pre-packed bags. This includes luggage, carry on plane survival kit, brief case, make up and toiletry bags.

Pre-packed luggage contents includes:

  • Ziploc toiletry bag
  • Underwear
  • First aid items (band aids, safety pins and head ache tablets)
  • Make up bag
  • Gym gear
  • Clothes brush (I have a long haired cat and her fur seems to make its way across the world with me)
  • Book of interest
  • Cell Phone charger
  • Laptop power pack
  • Stamped stationery (note cards and envelopes)

Carry on plane survival kit contents include:

  • Ipod
  • Noise cancelling earphones
  • Spare battery for noise cancelling earphones
  • Lip balm
  • Eye mask (for those long flights)
  • Pen
  • Eye drops
  • Travel size toothbrush and toothpaste
  • Breath mints

Make up kit – ladies if you travel a lot I suggest you buy a full set of make up and make up brushes and tools and keep them in a separate make up bag so you never have to go looking for something and you never forget something on your trips.

Ziploc Toiletry Bag contents include travel sized:

  • Decanted shower gel
  • Skin care
  • Hair care products
  • Travel sized perfume or aftershave (most brands now supply a smaller size compliant with airline safety standards)
  • Toothpaste
  • Spare contact lenses

Many department stores and pharmacies carry a range of travel sized products. I was fascinated when I was in Sephoria in Times Square recently that the merchandising near the payment counter had changed significantly and provided 50+ choices of regular band products in travel sized convenient containers.

Plastic helps – My friend Camille was an airline goddess for many years and gave me this great tip, using the plastic you receive from your dry cleaners around your clothes helps avoid creases.

Duplicate copies – to be more productive (and for a few extra dollars) consider investing in duplicates of everything you travel with. If you are a regular traveler, having a pre-packed bag will allow you to leave with minimum notice and save time and stress before any trip. On your list of items to buy you could include:

  • Toiletries available in travel size
  • Brushes – make up brushes, hair brushes or combs
  • Cell phone charger
  • Laptop power pack
  • Make up
  • Stamps and stationery
  • Spare items i.e. pantyhose, clothing brush.

Choose your seat – I like to sit in an aisle seat so I can get in and out and I don’t feel cramped by others. For longer flights (especially the red eye), my friend Shawn books the window seat so you can lean against the window to sleep, choose your seat wisely. If you have an option of an exit row choose this seat as it gives you more leg room. You may like to check out – it is a great website to see exactly what your seat will be on most major airlines.

Pre-print your boarding pass – whenever possible go online 24 hours before you fly and select your seat and print your boarding pass. This will save you time in the long lines at the airport check in and also help you find the seat you want.

Join airline clubs – if you fly frequently to same cities join the airline programs of those major airlines so you can also gather frequent flyer miles for all your travels. You may be able to use them for a fun trip with those you care for later on.

Join airline lounges – if you fly with the same carrier regularly to invest in a membership for that lounge so you have a quiet place to snack, get changed or to catch up on reading. I noticed in Australia this was a great use of money and well worth it however in the US the gates and lounges are so spread out and there are so many options to travel with different airlines this hasn’t been a worthwhile investment for me here, however if you fly the same airline every time it might be worth it for you.

Create a one page itinerary – create a one page template that includes your confirmation codes of all flight details, hotel and rental car information. Include on this template all your frequent flyer clubs and associations also so that if you arrive and they haven’t included this in your booking you can quickly get credit for your travel.

During Your Travel

Allow extra 30 minutes – add at least 30 minutes onto any amount of time you think it will take you to get to the airport or park. This additional time will save you stress if you are stuck in traffic, can’t find a car space or the security line is longer than you expected. If you have pre-packed a book or magazine you can use that 30 minutes to read or to connect with a friend or client.

Know the Parking Garage – if you regularly travel on the same airline, know the shuttle system or design of the car park so you can get in and out quickly.

Take your ticket – when you receive a parking receipt/ticket on your arrival place it in the same compartment of your bag or briefcase so you know where to find it upon your return.

Write the parking space on your ticket – in the US the parking garages are so big that I always write the color and space on my parking receipt so that when I arrive back after a few days away (often late at night), I can quickly find my car and not waste time wandering around the parking garage.

Ground transport notice – when you enter an airport, notice where the taxis, rental car shuttles or parking garages are. This will save you time when you return and allow you to quickly make your way to the next place.

Regular rental – Use the same rental company each time you travel will also boost your productivity because you will expect a certain standard each time you fly. You might also consider joining their frequent customer program too. I like using Enterprise because they are affordable and also each time you arrive they look so happy to see you and they pay attention to small details including water bottles in the car and also pre-printed local lists of radio stations and areas of interest.

Play music – by creating different play lists on your IPOD you will enjoy your travel more if you can listen to music and block out the noise around you. This is effective in the airport lounge, at the gate and on the plane. You might also like to include a CD in your packing checklist for the rental car.

Getting through security – there are several tips to help you get through the line faster:

  • Wear an outfit that doesn’t require any removal of items or have any metal.
  • Place your cell phone and keys into your briefcase or purse before entering the security line.
  • Keep your Ziploc bag of toiletries in an outside zippered compartment for quick access.
  • Get your laptop out of your briefcase before you reach your place in line.
  • Place your laptop, shoes and toiletries in one container on the security screen belt.
  • Keep your boarding pass and photo identification in your hands.

Check in or carry on – I always carry on luggage (up to a five day business trip), I have learn to pack well and have invested in a minimum number of outfits. I think there is so much time wasted waiting for luggage (not to mention the concern it may not arrive with you!) wherever possible try and carry on luggage for your business travel.

Laptop … or not – if your trip doesn’t require you to take your laptop, leave it at home. It is one less thing to juggle through security and some laptops add significant weight to your briefcase. Leave it behind if you can. If you have to take it with you consider buying a smaller, light weight model one that is easy to use and you can balance in small places. You do pay more for smaller, lighter models but it is money well spent.

Keep a reading file – as you collect articles, newspapers or journals you want to read, take them with you when you travel. Each week I receive the Philadelphia Business Journal and I take it with me on the plane to read and enjoy. It is a paper that keeps my interest and small enough it doesn’t crowd the person beside me.

Buy bottled water – part of my routine as soon as I get through the security line is to head to the nearest store to buy 2 bottles of water. During the flight it is essential to drink water to keep you hydrated, two bottles allows me to drink before the plane arrives (has been helpful when there are large delays) and during the flight.

Eat healthy – many airlines don’t supply quality food on board so try to find healthy solutions within the airport to satisfy your hunger. You may also like to buy something to eat on board for longer flights so you are snacking on healthy items. I like to travel with a bag of almonds and pecans so that I always have a yummy (and healthy) snack available. AS you are flying from the same airport each week, become familiar with the food offerings inside the terminal so you can quickly find something you enjoy eating.

Hotel routine – no matter what time I arrive at a new hotel I have the same routine. I open my suitcase, remove my suit and hang it on a hanger. If it has gathered small creases in the travel I take it into the bathroom, hang it up and turn on the hot shower to create a ‘steam room effect’ and this removes any creases. Now for my Australian readers who are experiencing a drought right now that seems very wasteful so you may want to hang these clothes while you are showering the next day to avoid water waste. You might like to take this opportunity to iron your clothes instead. I then plug in my laptop, set up my cell phone charger, set my alarm and pull out the documents or reading for the next day. By having the same routine each time you will be productive and not forget important details (and you save time in the morning also).

Exercise – if you don’t have a gym in the hotel consider either taking a walk outside at the beginning of your day or exercising in your room. I often place a towel on the floor and then do a series of stretches, yoga, sit ups and push ups. You can establish a routine especially for travel that doesn’t require any equipment i.e. push ups, sit ups, squats and any yoga.

Call a client – you often have down time in the airport so it is a great time to reconnect with a client or colleague. I use this time to touch base with important people in my life and it becomes part of my business development time.

Be strategic – time in hotel rooms can be lonely or unproductive so I use this time to design new products, review my business plan, catch up on reading and design new models or programs for my business. Some of my best ideas have come while sitting in my hotel room – use this time for strategy and thought space instead of turning on the TV to keep your company.

Stay connected – when you arrive at your location notify someone important to you. I like to call my husband when I have arrived in my hotel so he knows I am safe and sound and I get to hear his voice. Calling your family or friend is a great way for you to keep connected on the road.

Write thank you notes – because I carry stamped stationery with me when I travel, I use the flight home to write notes to people I met during my trip. When I arrive my next destination I post them. It is a great way to reconnect with people after you have met them and is a productive use of flight time.

After Your Travel

Know the quickest route home – understand the quickest and least traffic congested way to get out of the airport so you can be home with those you care for in the smallest amount of time. Where I live there are 2 major ways home and if you take the wrong one at some particular times during the day it can add up to an hour to your ride home (not so much fun after a long flight) so know which ways are best at different times during the day.

Unpack quickly – if you arrive home early enough, unpack your bag, refill any necessary toiletry items and allocate clothes for washing or dry cleaning.

Refill and replace – update any items in your ‘pre-packed’ toiletries or luggage that need attention to save you time for future trips. Note any additional items you may have forgotten on this trip and place them in your luggage so you don’t forget them next time.

Debrief your trip – recall any items you missed, notice things that you enjoyed or frustrated you and make the changes that are within your control. Each time you travel you may learn something new that will help you save time or save you frustration for your next travel experience.

Thank your team – if you have an assistant, let them know what went well about the trip and any enhancements you would like to make for your next trip. Thank your travel agent for the trip planning and also let them know if something didn’t go well and discuss how to fix it for the next trip. Thank your client for the opportunity to work with them. If you experienced great service at some point in the trip take the time to email or write a thank you note to that organization. The simple art of thanking people is often overlooked but is one of the most powerful things you can do to boost your productivity and make someone else day!

Gather your receipts – there is so much paperwork collected on trips including boarding passes, rental agreements, and food and hotel receipts. Keep this in a central place when you travel (I take a clear plastic folder for this very purpose each time I travel). When you arrive home quickly sort through the paper, action business cards and file any receipts or keep them aside for your clients. Process all your paper within 24 hours.

Action business cards – if you have met new people during your productive trip take the time to now action those cards. You might like to write a ‘nice to meet you’ note, scan them and add them to your database and write a note for any follow up action required. Following this process diligently each time you travel will avoid piles of business cards gathering on your desk (reminding you of action you haven’t taken!)

Be grateful – if you are traveling for business it means you have a successful job that is supporting you and your family. Stop hating it and start enjoying it. Giving thanks for the opportunity to see new places, meet new people and share your experience is a privilege.

Change your language around travel, enjoy it, embrace it and you will be more productive! Next time you see another road warrior smile at them and let them know you understand. You can be more productive every time you travel by applying these before, during and after you travel strategies… now where am I off to tomorrow?

Truth in Travel Pricing

None of us should be surprised at these quotes from a travel article in the TimesOnline (Oct 2008) by Stephen Bleach:

“Massive discounts on cruises were exposed as a con last week after leading line Fred Olsen admitted it had not sold a single cruise at full price for a year.”

A further quote from the managing director of the line, Mike Rodwell:

“the big American operators started it and the rest had to follow.”

Another surprise. On the same laptop page as this excellent article were three Google ads offering:

“Cruise Deals. Search The Top Online Cruise Deals. Read Reviews & Book Online Today.” Followed by:

“Cruise Discounts 75% Off, All cruise lines, all destinations.” And another:

“Huge Alaska Cruise Sale, Free Upgrades, Exclusive Deals & More with Guaranteed Lowest Prices!”

The travel operators behind these advertisements must think the traveling public is naive or even stupid but they would probably not use them if they did not work.

Also, these Google ads were run against a very negative, but truthful article about misleading advertising for cruises.

The traveling public continues to be treated with disdain by travel operators and advertising companies, not only by cruise lines and airlines but by all types of travel suppliers. What could be more misleading and false advertising than an airline advertising their fares in headlines that shout out:

“$49. one-way to Smithville” IN LARGE PRINT, and then:
‘based on return purchase, plus all taxes, surcharges for fuel, surcharges for security, checked baggage is extra, seat selection fees, and on and on and on.” And by the way, have fuel surcharges been reduced enough?

Not only cruise prices and airfares but also consider hotel pricing that often requires much investigation as regards the offered discounts:

“75% off! But off of what? A rack-rate that is rarely charged?

And, why can you often get cheaper rooms at an online reservation office than at the hotel front desk even when you are in their lobby and ready to book?

Next in line for pricing questions could be the packaged holiday market. How many of these are sold at the brochure price? Or, as with the above cruise line, are packaged tour operators simply following the lead of others?

Not only is the public being mislead by questionable advertising and pricing practices but once captured by a cruise line, airline or packaged resort operator they can be open to additional gouging whilst on-board the ship, aircraft or resort.

Apart from the on-board costs of alcoholic drinks which should be at duty-free prices (i.e. cheaper than onshore). Extras, such as shore excursions can also be more expensive when purchased on-board rather than ashore or even pre-departure using the internet. Similarly with resorts that have onsite booking agencies for off-resort activities. The prices are often cheaper when purchased directly from the operators or again at pre-departure directly over the internet. Airlines however, who are charging for all sorts of basic amenities from blankets, pillows, soft drinks and soon even water may not be free, have a more captive audience (the movie, ConAir comes to mind) and will continue to be the most reviled part of the travel experience.

There is hope for the future but so far only in Europe. In 2009 new rules for advertising standards will come into effect offering more protection for travelers. We must hope that these new rules will eventually spread to the rest of the world with further improvements to protect consumers worldwide.

In the travel industry. Where has the originality and creativity gone? Where are the leaders? Where has “lead, follow or get out of my way” gone? Only the followers know.

Another aspect of travel pricing is when consumers want to handle their own travel arrangements directly with the operators of hotels, lodges, tours and transportation. The pricing should reflect the fact that the products are being purchased directly from the source and not at the retail level. In other words, reduce the price by the commission that would have been paid to an agent, broker or retailer and give the traveler a direct booking discount. This action could encourage more travelers to make their own direct bookings, leading to more business and a competitive edge for the operator.

Of course, the traditional distribution channels have to be protected as many consumers require help and assistance and as yet not everyone has or wants the internet.

Travel providers do not normally show different prices on their websites as this could lead to potential clients seeking advice at the retail level and then booking directly with the operator to get a discounted price. It is unfair for retailers to lose their commissions when they have performed services for their travel-trade clients.

Consumers on the other hand, if they do not need expert advice or booking services, should have the opportunity to go directly to the source and get a direct booking discount.

Originality and creativity has returned to the travel industry. Travel providers are now able to offer travelers a direct booking discount service by using a new travel voucher system that has been introduced. With a website and the internet they can now reach out to the global travel community, not just travel agency or local traffic.

Any travel operator, from the smallest b&b to the grandest lodge or luxury tour, can offer this service. The voucher values represent the normal commissions that would have been paid out to sellers of travel but now will be given back to the buyers of travel. And, the discounted price does not have to show on their websites.

The service is leading with this new initiative and now wants to promote the thousands of small travel providers and other businesses around the world that do not use selling agents and therefore do not have sales commissions built into their pricing. The operators of the voucher service suggest that lower yields with higher volumes of direct booking discount travelers may achieve better overall returns.

Members of a new online travel club can get these vouchers free with membership and non-members can purchase them at deep discounts to their face values at another similar website. At present there are vouchers covering travel in over seventy countries from b&b’s to adventure and luxury tours.

The Club operators say that they do not charge businesses for listing their services as long as they participate in issuing vouchers enabling members to get direct booking discounts.

There are many directories linking the world of travel to the world of travelers but this new concept offers a directory with discounts on every travel selection if you are willing and able to handle your own travel bookings and arrangements directly with the listed operators.

The club operators are aware that many travel operators will continue to adhere to the business style of Mike Rod-well of Fred Olsen Lines and will continue to follow rather than lead and it is unlikely that they will ever be represented by this travel club. They are also aware that there are enough independent travel businesses that will find that their new business style of expanded selections and direct booking discounts is a better way of offering travel directly to consumers around the world.